Frequently Asked Questions

FAQ Topics

Ordering & Tracking

Q How much product can I add to my cart?
Q Can I add a maximum number of items in the cart?
Q Do you send some sale alerts to your customers?
Q How do I check the status of my order?
Q How do I know that my order has been dispatched?
Q How do I know the current status of my order?
Q How I know that I have made the order on your website?
Q How will I know if the order is placed successfully?
Q If I want to change the item in the order and there is any price variation then how you will adjust the price?
Q In what time I can cancel my order?
Q What about if I have made more than one order for the same item, do you cancel another order for which I don’t want to process?

Shipping

Q What is the estimated delivery time?
Q Can I ship my order to multiple addresses?
Q Do you Offer Free Shipping?
Q What about if my address belongs to some remote area?
Q What is transit time?
Q What will be the shipping charges for the orders?

Payment

Q If I don’t have a credit card how can I make a payment any other mode of payment to be done?
Q If I have made the bank transfer, how you will locate the order amount with your accounts department?
Q Difference between Release and Refund?
Q Do I pay extra charges for blouse lining?
Q If I have made the payment through western union, how you will collect the money from there?
Q Is any other information or document required after payment?